Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center section built into our Web Hosting Control Panel. It boasts a large knowledge base with frequently asked questions and comprehensive educational articles prepared by our experienced customer support staff.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a collection of instructional video tutorials that detailedly illustrate how to solve a typical problem connected with your Linux web hosting account. You’ll find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk support service with a one–hour support ticket response guarantee. A group of expert technical support engineers will be online for you to reply to all the inquiries that you may have. During non–peak periods, a response will be provided in even less than twenty minutes.