A lot of people who begin using their 1st web hosting account, or switch companies, frequently have enquiries with respect to how certain things are performed or stumble upon difficulties when setting up different things, including emails, website settings, and so on. That’s why, many hosting providers have compiled documentation with the most standard questions and issues so as to help their clients obtain info swiftly and easily. Consequently, the tech support staff representatives can dedicate more time to actual problems that some customers may be experiencing, as the solution for the smaller things will be available on the web and clients will be able to solve them without contacting the tech support team. Having thorough documentation is essential, especially for new users with no prior experience, as the web hosting service involves an enormous number of functions and many individuals can get puzzled about what to do. A good information repository can both help you execute the things that you want and learn how the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting packages feature an extensive knowledge base where you can find information on all the issues that you might possibly come across and their resolutions. You can become aware of how to set up and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are accurate, but nonetheless you’re unable to send email messages, for example. We have tried our utmost best to be as exhaustive as possible and to cover all possible options in order to help you save time and to present you with different solutions for any problem. The knowledge base features educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, whilst if you prefer to check the complete archive of articles, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include comprehensive technical documentation where you will find info about all the functions that our created-developed Hepsia Control Panel offers, plus solutions to different questions and problems that you could experience. All installation guides feature step-by-step explanations, which is the reason why you will not need to worry about missing something in case you wish to export a database, for instance. The troubleshooting articles cover a number of different viable causes of given problems and the solution for each and every one of them, so if you’re unable to send emails even though you have the correct settings, for instance, you can swiftly see what the reason may be and fix the problem with two or three mouse clicks in your mail client. As Hepsia has quite a lot of features, you will be able to find related articles in each single section. If you would like to look through all help articles, you can use the Help menu, which is located in the upper right-hand corner of the screen.